“When you asked me why I decided to purchase Pillar Induction’s equipment vs. the other suppliers I had looked at, I found that selecting your company as the builder of our Induction hardening machine was easy.

Working with your sales staff and engineering gave us the confidence that Pillar will provide a system for LuK that meets our specifications. This is essential for a success and future growth of LuK as a major automotive supplier.

We viewed Pillar Induction as a solution minded company that provided a complete arsenal of engineered solutions. From the beginning, Pillar offered us met lab development and testing, short run part processing for pre-ppap qualifying.

The use of conceptual 3-D machine modeling and detailed engineering drawings that we could review early in the design of the equipment provided improved communications and saved time. In fact, Pillar’s project management worked with us throughout the entire project from design through machine runoff and installation at our facility.

In the end Pillar’s engineering staff took a single Induction heat treating concept and designed it into a multi stage process that included part loading, hardening, tempering, and wash down cooling in a single “Turn-Key‿ machine.

Since the system was install in 2005, LuK has processed nearly three quarters of a million parts and I’m presently looking forward to the million part anniversary sometime in mid summer 2007.

LuK’s operations demands fast responding solutions to any type of machine problems that may occur. I can confidently say your service department has delivered and most times gone above and beyond to ensure a satisfactory solution to the problem.

Today we are happy to have learned that Pillar Induction provides global product support and we are looking forward to working with you and your engineers to provide equipment for our operations in the Pacific Rim countries.”

Sincerely,

John Kachline
Welding Engineer
LuK USA